Expensive Voxcom
I have had similar experience with Voxcom (Reliance Protectron since 2008) and would not recommend them to anyone. They have a 3 year contract which they roll over automatically without notifying you that this will happen. They also claim to service your alarm free but in reality have a $35 call out fee for each visit. They also charge for additional hardware e.g. if you need an extra sensor. Their customer service is very poor and their attitude can be summed up in their comment to me “well, you signed the contract”. Buyer beware I guess. Getting a Voxcom alarm has proved to be a very expensive mistake….
Comments
One Comment on Expensive Voxcom
-
Paul on
Fri, 9th Jul 2010 08:50
Been with Voxcom for quite some time. There’s been a bit of a bump in the road when they merged with Reliance Protectron, but I must say that their service has improved quite nicely over the last year. They are quick to respond and they send me frequent communications also by e-mail which I like. Bye the way, be careful with these American door-knockers promissing the moon. A friend odf mine got caught and whishes he did not…
Tell me what you're thinking...