Wish Never with Alarm Force
I have recently finished with a 3 yr contract and returned all equipment. I have my termination letter and UPS proof of delivery. Alarm Force claims that I did not return everything. I wish I took a photo of the box to prove I did. Now I have a bill for missing equipment for $291.36 and sent me to collections. This is stealing and harrassment. I have filed a complaint with BBB, Market Place and other blogs. Please do not get Alarm Force get a real security company. Also, customer service reps are rude and this usually comes from top down management. After researching this company I wish I never gave them my business and hard earned money.
Alarm Force not work
Put in a new alarm system and it works great, we’ve set it off a few times on purpose just to see…ha Our batteries have a 4-5 year life and we can replace all of them ourselves. Great customer service too. Alarm Force is nothing but old equipment that doesn’t work half of the time and that you are responsible for testing once a month or so they say. They put our box in the cupboard, we could hardly hear it! The techs installing our new system looked at us like we were nuts when we asked them how often we should be testing..a good alarm system will let you know via keyboard when a sensor battery is low.. Alarm Force never did, just stopped working and one of our door sensors never worked no matter what we did to it. The charge for them to come and look at it was crazy so we just left it and put our 130-pound Rottweiler and his bed there instead. Alarm Force is not very pet-friendly either. In general I am not a tech geek or anything but this alarm system is a bunch of crap and a ripoff. I would not recommend it to anyone! I only remain anonymous ’cause I don’t have a google account, I would gladly give my name…