We had Scott Security (local company) at our old place, but when we moved we wanted a well known security company. It was a toss up between ADT and Brinks. The deciding factor was that ADT’s sales rep failed to show up to the appointment we made, and Brinks’ rep did come. We’ve had no real problems with Brinks Security, so feel fairly confident to recommend them. The installers seem to be well trained and thorough in their work. But, beware of their sales reps, ours was careless with the placing of his briefcase and badly scratched the kitchen countertop as a result, for which he never apologized or even acknowledged doing. Anyway, Brinks’(aka Broadview) monitoring is on the expensive side ($35/mo), but they are quick to make contact if you set off the system by accident. The only problem we have had is during our renovation, Brinks wanted us to have their repairman in to move the keypad and stated that if we did it ourselves it would void our warranty. This cheesed off my husband a lot.
- DHsquared